General FAQs:

What is AIMTEX, and what do you specialize in?

AIMTEX INTERNATIONAL is a leading tent manufacturing company in Pakistan that specializes in crafting a wide range of tents, including emergency relief tents, glamping tents, military tents, pole tents, Arabian tents, and frame tents.

Where is AIMTEX located, and do you ship worldwide?
AIMTEX INTERNATIONAL is based in Lahore city of Pakistan , and yes, we ship our tents worldwide to meet your needs.
What makes AIMTEX tents stand out from the competition?

AIMTEX INTERNATIONAL tents are known for their exceptional quality, durability, and customization options. We prioritize customer requirement and offer a wide range of designs.

Are your tents fire-resistant?

Many of our tents are made with fire-resistant materials. Please check the product specifications or contact our team for specific fire resistance information.

Do you offer custom tent designs?
Yes, we provide custom tent design services to meet your specific requirements. Contact us for more information.
How can I contact your customer support for assistance?

You can reach our customer support team through the contact information provided on our website, including phone numbers and email addresses.

Product-specific FAQs:

What are the key features of your emergency relief tents?

Our emergency relief tents are designed for rapid deployment, make with light weight durable materials for easy transportation and quick setup.

Can you tell us more about your glamping tents?
Our glamping tents combine luxury and nature, offering spacious and comfortable accommodations in outdoor settings. They come with various amenities and styles.
Are your tents suitable for different weather conditions?

Yes, we manufacture tents that are suitable for various weather conditions, from extreme cold to hot and humid climates. Our tents are designed to withstand challenging environments.

What materials are used in your tent construction?

We use high-quality materials like 100% cotton canvas, Polycotton, PVC coated polyester Fabric for covers and Iron or aluminium structures to ensure the durability and longevity of our tents.

Are your tents fire-resistant?

Yes, We can make tents made with fire-resistant materials on demand. Please check the product specifications or contact our team for specific fire resistance information.

How do you ensure the quality of products

Our company is ISO 9001 and ISO 14000 Certified. We follow the quality SOPs to make sure the goods we are selling are up to quality and out of any defects.

Ordering and Shipping FAQs:

How do I place an order for a tent?

You can place an order by contacting our sales team through our website or by email.

Can I request a sample before making a bulk order?

Yes, we can provide samples of our tents. Please contact our sales team for sample requests and pricing details.

Do you offer bulk discounts for large orders?

Yes, we offer bulk discounts for large quantity orders. Contact our sales team to discuss pricing and discounts for your specific needs.

What is the typical lead time for tent production and delivery?

Lead times vary depending on the type and customization of the tent. Our sales team will provide you with an estimated timeline for your order.

Do you provide tracking information for shipped orders?

Yes, we provide tracking information for all shipped orders so you can monitor the delivery progress.

What shipping options do you offer, and how much does it cost?

We offer various shipping options, including standard and expedited. Shipping costs depend on the size and weight of your order, as well as the destination. It can be Door to Door delivery by Courier, Airport to Airport delivery or by Sea shipping FCL in 20ft / 40ft containers depending on the quantity.

Do you offer installation services for your tents?

Yes, we can provide installation services for your tents if needed. Please inquire about this service when placing your order.

What is the warranty on your tents?

We offer warranties on our tents, and the duration may vary depending on the type of tent. Please check the product description or contact our team for warranty details.

Options and Customization FAQs

Can I customize the size and color of my tent?

Yes, most of our tents can be customized in terms of size, color, and design. Contact us to discuss your specific requirements and MOQ

Do you offer branding and logo printing on tents?

Yes, we provide branding and logo printing services to help promote your business or event.

Can I add additional features like flooring, heating, or air conditioning attachments to my tent?

Absolutely! We offer a range of optional accessories and features to enhance the functionality and comfort of your tent.